Accidentaal unsubscribe to web3auth

Help - Plug n Play
1

I have accidentally unsubscribe my account from gmail when i was trying to unsubscribe multiple promotional email in bulk.
I can’t received any code now for login.
Please help me to get it solved, email is:royabc70@gmail.com

2

Hi kokoro sinha,

Thanks for reaching out and explaining your situation. I understand you’ve accidentally unsubscribed your Gmail account (royabc70@gmail.com) from Web3Auth and are now unable to receive login codes.

What’s Happening?

Web3Auth uses your email as a key factor for authentication and account recovery. If you unsubscribe or block Web3Auth emails, you won’t receive essential login or verification codes, making it impossible to access your account.

Next Steps

  1. Check Spam/Promotions Folder: Sometimes, emails might still arrive in your spam or promotions folder even after unsubscribing.
  2. Resubscribe to Web3Auth Emails:
    • Go to your Gmail account.
    • Search for previous Web3Auth emails.
    • If you find one, open it and look for a “resubscribe” or “manage preferences” link at the bottom.
    • If available, follow the instructions to resubscribe.
  3. Remove Email Filters: Check your Gmail filters and blocked addresses to ensure Web3Auth is not blocked.
  4. Contact Web3Auth Support: Since this is a user-specific issue related to email delivery and account recovery, please contact Web3Auth Support directly. Provide them with your email (royabc70@gmail.com) and explain the accidental unsubscribe. They may be able to manually re-enable your email notifications or guide you through recovery.

Security Note

For privacy and security, avoid sharing sensitive information (like your full email) in public forums. If you need to provide details, do so only through official support channels.

Reference

You can read more about account recovery and MFA in the Web3Auth MFA Documentation.

If you have any more details about which SDK or platform you’re using (Web, iOS, Android, Unity, etc.), please let us know so we can provide more specific guidance.

Let us know if you need further assistance!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

3

I have mentioned to the engg team, will let you know once your email is subscribed again.

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