Hi Web3Auth Community,
I’m trying to export the recovery factor (backup key or recovery phrase) from the TEA DApp, which uses Web3Auth, on my Windows desktop. My setup is:
Browser: Chrome v123.0.0.0
OS: Windows (Desktop)
DApp: TEA
I can’t seem to find an option to export the recovery factor in the TEA interface. Could someone help with:
Step-by-step instructions to locate and export the recovery factor in the TEA DApp?
Whether Chrome v123 or Windows has any compatibility issues with Web3Auth’s backup process?
Any workarounds if the export feature isn’t available in the current TEA DApp version?
Any advice or insights would be super helpful!
Thanks,
Thanks for reaching out to the Web3Auth community! Let’s see how I can assist you with this.
Based on your message, here are the details I gathered:
SDK: Web3Auth Plug-n-Play
Platform: Windows Desktop
Browser: Chrome v123.0.0.0
DApp: TEA
Now, on to your questions:
Exporting Recovery Factor:
The option to export a recovery factor (like a backup key or phrase) is typically controlled by the DApp itself. You might want to check TEA’s specific documentation or settings within their application. Web3Auth generally handles authentication and key management, so this might be a feature set by the TEA DApp rather than Web3Auth.
Compatibility Issues:
As of now, there are no widely reported issues of incompatibility between Chrome v123 or Windows desktop setups with Web3Auth’s backup process. I’d recommend checking that your browser and all related extensions are up to date and that there are no restrictions on JavaScript or popups, as these could interfere with certain functionalities.
Workarounds:
If exporting isn’t straightforward in the TEA DApp, you might want to contact the TEA support team directly for more precise guidance or explore any community forums specifically for TEA users to see if others have encountered and solved similar issues.
I hope this helps, and please let me know if there’s anything else I can assist you with!
Best,
[Your Name]
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
Just to clarify — during MFA onboarding on Web3Auth, the recovery phrase is always generated and sent automatically to an email address that you’re prompted to enter at that time.
It is not sent to your primary social login email (like the one you use for Google/Twitter login), for security reasons. If someone gains access to your main inbox, they shouldn’t be able to bypass MFA.
If you’re checking the inbox of your login email, you won’t find the phrase there. Instead, check the alternate email you provided during onboarding — search for a mail titled:
“Your Web3Auth backup phrase”
If you no longer have access to that inbox, unfortunately, there’s no way to retrieve the phrase again, as Web3Auth is a non-custodial system.