I accidentally unsubscribe my account

[nazimgalsulkar]

I have accidentally unsubscribe my account from gmail when i was trying to unsubscribe multiple promotional email in bulk.
I can’t received any code now for login.
Please help me to get it solved, email is: cryptonzmgsk@gmail.com

[w3abot]

Thank you for reaching out and clearly describing your issue.

Summary of Your Issue:

• You accidentally unsubscribed your email (cryptonzmgsk@gmail.com) from receiving emails, and now you can’t receive login codes required by Web3Auth.
• This is impacting your ability to log in and access your account.

Context:

• This is related to Web3Auth’s Plug and Play SDK (PnP), likely using email-based authentication and possibly Multi-Factor Authentication (MFA).

Next Steps & Suggestions:

1. Check Spam/Promotions Folder:
   Sometimes, unsubscribing from promotional emails can cause all emails from a domain to be filtered. Please check your spam or promotions folder for any Web3Auth emails.

2. Resubscribe to Emails:
   If you unsubscribed via a Gmail unsubscribe link, you may need to re-subscribe or remove the block/filter for Web3Auth emails.

   • Go to Gmail settings → Filters and Blocked Addresses, and ensure you haven’t blocked or filtered out emails from Web3Auth.
   • If you unsubscribed via a footer link, look for a “resubscribe” option in any older Web3Auth email.

3. Contact Web3Auth Support Directly:
   Since this is an account access issue (not a developer integration or SDK error), you will need to contact Web3Auth support for help restoring email delivery to your account.

   • Please provide the affected email address (cryptonzmgsk@gmail.com) and describe the situation, as you did here.
   • You can reach support via the Web3Auth Contact Page or reply here if you need escalation.

4. Alternative Recovery (if MFA was enabled):
   If you had set up additional MFA recovery methods (like device-based share, backup phrase, or secondary login), you may be able to restore access using those. Please try any backup factor you configured.

For the Support Team:

• User Issue: Accidentally unsubscribed their email from Web3Auth, now cannot receive login codes for authentication.
• Affected Email: cryptonzmgsk@gmail.com
• SDK: Plug and Play (PnP), likely using email/social login.
• No SDK error or integration issue; this is an account recovery/email deliverability issue.

If you need further help or if you manage to resolve the email issue, please let us know!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

[maharshi]

Closing this duplicate issue as the original has been resolved.