No NFTs displayed in NFT tab of Wallet UI

[silver]

I have a problem: the NFT tab of WalletUI does not seem to display NFTs.

Even though under Activity I see the transaction:

This is the NFT collection. It is not showing for others as well: Anon (ANON) Token Tracker | BaseScan

To be honest there are other NFTs that also should show (https://basescan.org/token/0xd0f47260dc92d45b0baa61247a41c34264233497).

• SDK Version(package.json): @web3auth/wallet-services-plugin 9.7.0
• Platform: all

[w3abot]

Hello Silver,

Thanks for sharing the details about the issue with the NFT tab in the Wallet UI not displaying NFTs. Let’s ensure we have everything sorted for the support team:

• SDK Details: PnP Web SDK
• SDK Version: @web3auth/wallet-services-plugin 9.7.0
• Platform: All platforms
• Issue: The NFT tab of Wallet UI does not display NFTs, even though transactions appear under Activity.
• Additional Information: The NFTs from the collection linked in BaseScan are not reflecting either.
  • Anon (ANON) Token Tracker
  • Additional collection: NFT collection

You’ve also included screenshots, which are helpful.

For a potential resolution, ensure that the Wallet UI configuration is set correctly to fetch and display NFTs. You might also want to verify if the NFTs are supported by the plugin version you’re using.

Please check out this documentation on Web3Auth Wallet UI for further configuration tips. Meanwhile, the support team will look into this with the information you’ve provided. If there’s any additional information you think might be helpful, feel free to share it.

Thank you for being thorough!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

[yashovardhan]

Hey @silver

Thanks for raising this. As I had chat internally, looks like the service we used for fetching the NFTs (SimpleHash) has stopped working suddenly. We are working on replacing it with another solution.