Reward through x account claim issues

I registered for a project with my x and web3 wallet a random wallet associated with my web3 wallet was created using x account Tru web3 auth.
so I want to access it to claim my reward.

Help anyone

Hi Israel,

Thanks for reaching out! I understand you’re experiencing issues accessing a wallet created through Web3Auth with your X account to claim a reward.

Here’s what you can provide to help us better understand and resolve the issue:

  1. Web3Auth Initialization & Login Code Snippets: Please share any relevant code snippets related to the initialization and login with Web3Auth in your project.
  2. Method of Login: Let us know what method you’re using to login (e.g., social login, email, etc.).
  3. Verifier Name (if applicable): If you’re using custom authentication, please provide the verifier name.

Once we have these details, we’ll be better able to assist you. In the meantime, you can also check out our documentation on particular issues with authentication for any immediate guidance.

Feel free to reach out with any further questions or clarifications!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

who will help with the above issues

Which dApp are you connected to? Kindly share the URL

the url is app.term.finanace

I don’t see web3auth login option here
Screenshot 2025-04-15 at 11.52.16 AM

But when I registered with my wallet and added my x account a wallet was generated aside my metamask wallet. if I login with my web3 wallet to claim it says I should switch to that generated wallet and when I login with my x account it shows the claim button.
which it doesn’t show when I connect my web3 wallet.