I am writing to request your help with an issue regarding my email subscription.
I was trying to log into the application Bless Network (https://bless.network/dashboard) and I accidentally clicked the “unsubscribe” link in the authentication email. Because of this, I can no longer receive the one-time passcode to log into my account.
Could you please remove my email address from your suppression list and reactivate it?
Thank you for reaching out, Hung Duc! I understand you accidentally unsubscribed from Web3Auth authentication emails while trying to log in to Bless Network, and now you can’t receive your one-time passcodes.
Summary for Support Team:
Issue Type: Email Unsubscribed/Suppression List Removal Request
Authentication Method: Email Passwordless (OTP/Magic Link via Web3Auth)
Problem: User accidentally clicked “unsubscribe” in the authentication email and now cannot receive OTPs to log in.
Requested Action:
Please remove duchung821@gmail.com from the email suppression/unsubscribe list so the user can receive authentication emails again.
Next Steps:
No further details are needed from the user at this time. This is a backend action for the Web3Auth support team.
Hung Duc, we’ve flagged your request for the support team. They will review and reactivate your email so you can receive your login codes again. If you have any urgent concerns, you can also reach out to support@web3auth.io.
Thank you for your patience!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
I am writing to request your help with an issue regarding my email subscription.
I was trying to log into the application Bless Network (https://bless.network/dashboard) and I accidentally clicked the “unsubscribe” link in the authentication email. Because of this, I can no longer receive the one-time passcode to log into my account.
Could you please remove my email address from your suppression list and reactivate it?