I have accidentally unsubscribe my account from gmail when i was trying to unsubscribe multiple promotional email in bulk.
I can’t received any code now for login.
Please help me to get it solved, email is: myiqoo2k22@gmail.com
Thank you for reaching out, Subhadeep. I understand you’ve accidentally unsubscribed your Gmail account (myiqoo2k22@gmail.com) from Web3Auth and are now unable to receive login codes.
Summary for Support Team:
- Issue: User accidentally unsubscribed from Web3Auth emails (likely transactional/OTP emails) while bulk-unsubscribing promotional emails. Now unable to receive login codes and access their account.
- SDK/Platform: Web3Auth Plug n Play (PnP) – user context mentions React SDK, but this is an account access issue and not SDK-specific.
- User Email: myiqoo2k22@gmail.com
User Request:
Help to restore the ability to receive login codes to their Gmail.
Next Steps / Suggestions:
- This is an account/email delivery issue. Please check if the user’s email is on any suppression or unsubscribe list for transactional emails and re-enable transactional (OTP) emails for this address.
- If there are any self-service options or further steps the user should take (such as checking spam, whitelisting Web3Auth sender domains, or resubscribing via a link), please provide those instructions.
No further technical details are needed from the user at this point.
Subhadeep, the support team will look into your request and help restore your access as soon as possible. If you have any additional details (such as if you see a specific error message when trying to log in), please share them here. Thank you for your patience!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
I have asked the engg team to have a look.