i used to login with gmail account and i dont have a recovery pass or phrase
i try to get access to a site but i get a screen asks to login from a device
Hello! It sounds like you’re experiencing an account recovery issue. Let’s work through this together.
Here’s a quick checklist to ensure you have what our support team would need to assist further:
- Platform Information: Are you accessing the site via a web browser or a mobile application?
- Web3Auth Plug n Play Integration: If you are able to share, a brief on how your integration was configured initially could be helpful. Was it integrated directly into the application, and are there any customizations or settings you remember?
- Error Screen: If possible, could you provide a screenshot of the screen asking you to log in from a device? This might help in diagnosing the issue.
Regarding account recovery, since Gmail was originally used for login, ensure your Gmail account is accessible and functioning correctly, as it may be the key to regaining access. Alternatively, you can try other methods like password reset options provided by the platform you are trying to access.
Let us know more details if you can, or if there’s anything else you’d like help with!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
i tried log to https://app.tea.xyz i recently changed my pc and i got this screen i can login from my old pc but can get the login acees asked ,is anyway to access my account or reset ?also i cant get access to my account.web3auth on both devices no mfa setup in account