Auth0 Signup with Email/Password failing

[blake]

Hi, when I use Auth0 I allow the user to sign in with Google or use email/password. Google works for sign up and login. However, when I try to sign up with email password, I get this error: “Could not get result from torus nodes could not validate field email_verified, token false, expected true”

I’m not sure how to fix this. When I am first signing up the email will not be verified so there is no way for the email_verified key to be true. Am I missing some sort of configuration somewhere?

[vjgee]

@blake Welcome Aboard!

Could you please provide the below details:

1. SDK and version
2. Is your verifier linked to a project
3. Which environment is your app setup on Mainnet, testnet , cyan, etc?
4. Your implmentation code

Could you also take a look at this thread Why is email_verification still false - Auth0 Community

[blake]

Hey @vjgee ,

Thanks for the response. I don’t think that thread is related to my issue. My issue is that when I signup with email/password, web3auth is showing the error in my screenshot above. email_verified is correctly marked as false as the email hasn’t been verified (the user just signed up). I’m not sure why web3auth is expecting that value to be true.

Here’s answers to your questions below:

1. “@web3auth/base”: “7.0.1”,
   “@web3auth/modal”: “7.0.3”,
   “@web3auth/no-modal”: “7.0.1”,
   “@web3auth/openlogin-adapter”: “7.0.1”,
   “@web3auth/ethereum-provider”: “7.0.2”,

2. Yes

3. Legacy Cyan Mainnet (USA)

4. GitHub - zerodevapp/zerodev-web3auth

[vjgee]

Thanks for replying with the details. I have forwarded your issue to our Dev team and we will get back with further updates.

[vjgee]

@blake Could you please connect with our team over a call Google Calendar

[vjgee]

@blake Were you able to schedule a call? Is your issue resolved?