Basic realm="User project is inactive, please contact support"

[Legacy] GitHub Discussions
1

Why does web3auth.connectTo() say in the response error that my project is "inactive" and how can I make my project active?

I am trying to use the example code for using w3a with firebase to setup my project. It almost works except when it gets to the web3auth.connectTo() step and I get this back in the response header:
Basic realm="User project is inactive, please contact support"

I don't see anything in the web3auth UI that indicates the project is inactive (or active), so I don't know how to make it active.
Thanks for any help or support you can provide.
Jody



Originally posted by: jody3t

Check the discussion at: https://github.com/orgs/Web3Auth/discussions/923
2

I think I figured it out.
The suggested usage code from the web3auth UI after adding a verifier said to use this:

const web3authCore = new Web3AuthCore({
	chainConfig: { // this is ethereum chain config, change if other chain(Solana, Polygon)
		chainNamespace: CHAIN_NAMESPACES.EIP155,
		chainId: "0x1",
		rpcTarget: "https://mainnet.infura.io/v3/776218ac4734478c90191dde8cae483c",
		blockExplorer: "https://etherscan.io/",
		ticker: "ETH",
		tickerName: "Ethereum"
	},
});

But this gives the project inactive error, so I reduced it to look more like the w3a firebase example code which only uses the first 2 params, so I changed to this:

const web3authCore = new Web3AuthCore({
	chainConfig: { // this is ethereum chain config, change if other chain(Solana, Polygon)
		chainNamespace: CHAIN_NAMESPACES.EIP155,
		chainId: "0x5"  // using testnet
	},
});

and now it works. So I would suggest changing the suggested usage code in the w3a UI after adding a verifier, since it seems to fail.



Originally posted by: jody3t