Cannot Login my Account on Tea Protocol

Help, I have an account on Tea Protocol and I recently used my web3 auth via google to login with this project. Accidentaly, i cleared my Cookies and Caches on my browser. To my horror, I cannot access account due to saying that “New Device Detected” and im pretty sure it is the same browser and IP Address I used to login here. Cant recover my account due to this, it’s stressing me out, can any one help me here?

hi @jmgalapon1989

I understand the challenge you’re facing. Clearing your browser cache has unfortunately removed the device share stored in your browser’s local storage. Without having set up additional verification factors for your account, recovery becomes quite complex. As a non-custodial solution provider, we don’t retain copies of your device share after it’s initially set up for Multi-Factor Authentication (MFA).

I know this might not be the answer you were hoping for, but our commitment to privacy and security means we prioritize the non-custodial nature of our service.

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