Can't display the Metamask, Phantom etc on the Mobile

[thelmr]

Hi,

While the “Continue with Wallet” section works on desktop browsers, it’s not appearing on mobile devices.

I’ve attempted numerous approaches from the documentation but can’t seem to get mobile wallet discovery working.

What Works:

• Desktop: “Continue with Wallet” section appears and connects with browser extension wallets successfully

• Social login (Google) works on both desktop and mobile

• Authentication persistence works correctly after page refresh

What Doesn’t Work:

• Mobile: “Continue with Wallet” option doesn’t appear

Is there any guide / cmmunity post I can take as reference?

[w3abot]

Thanks for sharing the details about your issue!

Summary for Support Team

• SDK: Plug n Play
• Issue: “Continue with Wallet” option (e.g., MetaMask, Phantom) is not visible on mobile devices. Works fine on desktop.
• What Works: Social login (Google) on both platforms, wallet connect on desktop, auth persistence.
• What Doesn’t Work: Wallet options missing specifically on mobile.

---

Next Steps

Possible Reason

On mobile browsers, extension-based wallets (like MetaMask, Phantom, etc.) don’t work as they do on desktop. Instead, wallet connectivity is typically offered using protocols like WalletConnect or Deep Linking with supported wallets.

Proposed Solution & References

1. Ensure WalletConnect is Enabled:
   Mobile wallet connections usually require “WalletConnect” as the bridge. Ensure that your Web3Auth configuration enables WalletConnect support.

   • How to Use WalletConnect with Web3Auth

2. Check for Mobile UI Customization:

   • You might need to customize the uiConfig when initializing Web3Auth to enable wallet options for mobile.
   • Web3Auth UI Customization Guide

3. Community Threads:

   • Wallet not showing on mobile
   • How to use WalletConnect with Web3Auth Plug n Play

---

Questions for You

• Are you using WalletConnect or Deep Linking in your config?
• Could you share your Web3Auth initialization configuration (removing any sensitive info)?
• If you see any errors in the browser console on mobile, could you share a screenshot?

Let us know, and we’ll guide you through enabling mobile wallet connections!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours