Card charged without reason!

Web3Auth Community General
1

Hi,

I’ve downgraded our Growth plan back to Base several months ago. I’ve also changed the card a long time ago.

My previous card keeps getting charged 69$ per month by Torus Labs Private Limited for
the Web3Auth Growth plan. In my Web3Auth Dashboard there is no active plan and a totally different card.

Can you please stop charging my credit card and refund all incorrect payments ?

Thanks

2

@flavius.burca Thanks for your recent communication

Please send an email to billing@web3auth.io for security reasons including the below mandatory information:

  1. Team/Organisation name + Admin Email ID.

This is to help us identify the right account. Once received, our billing team will look into the issue.

3

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