Cyan Mainnet Timeout Error

We’re getting a timeout error from Cyan Mainnet

1 Like

We’re seeing same exact error here

1 Like

Guys for paying customers we really need a way to reach the support team, this is not optimal

Hello everyone, we’re actively looking into this issue. Thanks for the report

We’ve identified the root cause to be infura being down for polygon mainnet.

The service is back up. We’ve also added fallbacks for network providers to ensure this doesn’t occur again

Awesome its up, thanks!

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.