Unable to get OTP code on email due to error: “Daily message quota exceeded”
Hi Bohdan! It sounds like you’re encountering a “Daily message quota exceeded” error, which is preventing you from receiving OTP codes via email. This typically happens when the OTP service provider’s daily limit for sending messages has been reached.
To help the support team address this issue more effectively, please let us know the following details:
- Are you using any specific SDK from Web3Auth? If so, please mention it.
- Could you share the version number of the SDK, if applicable?
- The platform you are using: is it Web, iOS, or Android?
Additionally, if there are any code snippets related to your Web3Auth initialization or login, sharing those can be very helpful.
We’ll get this sorted out for you!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
I’m using Web3 auth with React Native (IOS + Android):
“react-native”: “0.71.14”,
“@web3auth/react-native-sdk”: “^5.1.0”
I’ve tried both with OPENLOGIN_NETWORK.SAPPHIRE_MAINNET and. OPENLOGIN_NETWORK.SAPPHIRE_DEVNET
We have 2 separate Web3Auth accounts: for dev and prod and we’ve met this issue with both of them. From one of our Web3Auth accounts, only 1 message was sent yesterday, so that’s strange that we have a limits error.