Deleted account being charged

Help - Plug n Play
1

Follow up to Deleted account still being charged

I still have this problem

2

Hi Kewyn! Thanks for reaching out again.

I’ve noted that you’re using the Plug n Play SDK and are encountering an issue with a deleted account still being charged, as mentioned in your follow-up link.

For the support team to assist you more effectively, could you please provide the following details?

  • SDK Version Number
  • Platform (e.g., Web, Mobile)
  • Any relevant error messages or additional context that you think might be helpful

If you have any browser console screenshots or code snippets related to your Web3Auth initialization, those would be valuable as well.

Looking forward to helping you resolve this issue!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

3

I’m not using Web3Auth. I deleted the account. There is no version nor platform nor code.

4

Hey @kewyn.comercial,

I’ve raised this issue with the team. Please be patient while we await their response. We’ll make sure to get this resolved for you.

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5

Has this been fixed?

6

Yes @kewyn.comercial,
This has been fixed for you, let me know of any future instance of this.

1 Like
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