Domain not whitelisted error

Hi,
we are trying to switch into production mode.
We keep having the same issue below

domain: it.scalingparrots.fpex://auth for provided clientId BMRKhBSogkopaR8P2c2p7DkXsKZZHj5Jvvmdh78HXd8dWn5ygRAzrTHkqYbrlHzLXhv5R70RHD1A8SkxkxH1O-0 at https://dashboard.web3auth.io. Also, this project is on sapphire_devnet network. Please ensure the the used Client ID belongs to this network

We don’t know why, could you help us? If you need more info or need a call for any additional info, please let us know

Regards,

Gabriel

Hi Gabriel,

Thank you for reaching out!

It looks like you’re encountering a domain not whitelisted error while switching to production mode. To address this, please follow these steps:

  1. Whitelisted Domains:
    Make sure it.scalingparrots.fpex://auth is added to your list of whitelisted domains in the Web3Auth dashboard. You can do this by navigating to your project settings in the Web3Auth dashboard (https://dashboard.web3auth.io) and ensuring the domain is correctly listed.

  2. Client ID Network:
    Verify if the Client ID you’re using (BMRKhBSogkopaR8P2c2p7DkXsKZZHj5Jvvmdh78HXd8dWn5ygRAzrTHkqYbrlHzLXhv5R70RHD1A8SkxkxH1O-0) is associated with the sapphire_devnet network. Ensure that the client ID belongs to this network in your project settings.

Just to ensure accuracy and further assist you, could you please confirm:

  • The exact steps you have taken for the initialization and login within your code?
  • If there are any browser console error screenshots available for better diagnostics?

Your detailed information will help us resolve the issue faster.

This response was generated by the Web3Auth Bot. A person from the Web3Auth team will come and give an answer to your query as well.

Regards,
Web3Auth Bot

Hey @gabriel.albarosa,

Have you whitelisted the domain on the Web3Auth developer dashboard? Just to confirm, could you share a screenshot of the whitelisted domains for the client ID BMRKhBSogkopaR8P2c2p7DkXsKZZHj5Jvvmdh78HXd8dWn5ygRAzrTHkqYbrlHzLXhv5R70RHD1A8SkxkxH1O-0?

Hey, @maharshi

here you the domain whitelisted. For any addition info, let me know.

Regards,

Gabriel

@maharshi

Hi,
do have any news?

Gabriel

Guys, we have to release this app and we cannot loose any extra time.

@maharshi is possible have some feedbck??

regards,

Gabriel

Hey @gabriel.albarosa,

Could you please double-check if the domain is whitelisted for the project with the client ID BMRKhBSogkopaR8P2c2p7DkXsKZZHj5Jvvmdh78HXd8dWn5ygRAzrTHkqYbrlHzLXhv5R70RHD1A8SkxkxH1O-0? Also, it would be great if you could share a screenshot of the main dashboard for this project showing the project name, environment and client ID.

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