Hey guys, first of all I have to apologize because I’m probably not posting this request in the right place - sorry about that!
About the problem: the first problem is that I’m not a developer. The second problem: we have an agency (our project is a music manager game; amuzed.io), but the team costs a lot of money and we don’t have the budget anymore, so I’m asking for help here before the agency charges.
We haven’t been able to log in via smartphone (iOS) for quite a while (web3 auth), which is why I asked a dev if he can fix it. He wanted to, but in the web3 auth dashboard he was registered as developer, but not as owner. Nevertheless, he changed something in our system (amuzed.io), which meant that we no longer have a login (see picture).
So the question is: how can we regain access to our dashboard and solve the problem at the same time?
I feel like a greenhorn and am desperate to the max: thank you in advance and best regards from Berlin!
FIrstly, you need to login to https://dashboard.web3auth.io/ with the email address that created your project in the first place. Do you have access to the email address which was used to login to your Dashboard? This agency you mention should have given you some kind of access to login?
Seocndly, I would suggest you to specify the web3AuthNetwork parameter as sapphire_mainnet in your dapp to resolve the error you shared, since your clientId is on that environment. Either you have forgotten to specify web3AuthNetwork explicitly while initializing web3auth which made it default to mainnet or you might have mistaken legacy_mainnet to be the same as sapphire_mainnet.
