Downgraded account in May - Still got charged?

Hey Web3Auth team, we downgraded our plan in May, but we randomly got charged this month.

I tried to remove our credit card details from our account as well, but there’s no option to do that!

Please check this and refund the amount. We did not use Web3Auth for a long time.

Hey @projectmanager1 can you please DM me your email id/ Web3Auth client id? We’ll inform the team.

Hey Ayush, how do I DM you?

You can click on my profile, and you might see option to send message.

I only have filters as an option, I don’t have the message function as per your screenshot.

I have messaged you, please check.