Error: Could not get result from torus nodes \n Error occurred while verifying params could not unmarshal verifier in Lookup

  • SDK Version(package.json):
    "@toruslabs/eccrypto": "^4.0.0",
    "@web3auth/base": "^7.1.0",
    "@web3auth/base-provider": "^7.1.1",
    "@web3auth/coinbase-adapter": "^7.1.0",
    "@web3auth/ethereum-provider": "^7.1.1",
    "@web3auth/metamask-adapter": "^7.1.0",
    "@web3auth/no-modal": "^7.1.1",
    "@web3auth/openlogin-adapter": "^7.1.1",
    "@web3auth/wallet-connect-v2-adapter": "^7.1.1",
{
  "errorMsg": "Could not get result from torus nodes \n Error occurred while verifying params could not unmarshal verifier in Lookup",
  "errorStack": "Error: Could not get result from torus nodes \n Error occurred while verifying params could not unmarshal verifier in Lookup\n    at ct (https://auth.web3auth.io/v6/assets/index-YxJqp91-.js:1:3563)\n    at https://auth.web3auth.io/v6/assets/index-YxJqp91-.js:1:11986",
  "title": "Mount Error",
  "createdAt": "2024/2/28 11:36:27",
  "info": {
    "customAuthState": {
      "client": "xxx",
      "currentLoginProvider": "google",
      "popupWindow": "false",
      "whiteLabel": "{}",
      "keyMode": "1/1",
      "isCustomVerifier": "false",
      "socialFactorFlow": "",
      "loginId": "xxx",
      "sessionNamespace": "",
      "version": "6",
      "instanceId": "xxx",
      "verifier": "web3auth",
      "typeOfLogin": "google",
      "redirectToOpener": false
    },
    "customAuthArgs": {
      "aggregateVerifierType": "single_id_verifier",
      "verifierIdentifier": "web3auth-google-sapphire-devnet",
      "subVerifierDetailsArray": [
        {
          "typeOfLogin": "google",
          "verifier": "web3auth",
          "clientId": "xxx.apps.googleusercontent.com",
          "jwtParams": {},
          "customState": {
            "client": "xxx",
            "currentLoginProvider": "google",
            "popupWindow": "false",
            "whiteLabel": "{}",
            "keyMode": "1/1",
            "isCustomVerifier": "false",
            "socialFactorFlow": "",
            "loginId": "xxx",
            "sessionNamespace": "",
            "version": "6"
          },
          "hash": "state=xxx",
          "queryParameters": {}
        }
      ]
    },
    "customAuthError": "Could not get result from torus nodes \n Error occurred while verifying params could not unmarshal verifier in Lookup",
    "customAuthHashParams": {
      "state": "xxx",
      "access_token": "xxx",
      "token_type": "Bearer",
      "expires_in": "3599",
      "scope": "email%20profile%20https://www.googleapis.com/auth/userinfo.profile%20openid%20https://www.googleapis.com/auth/userinfo.email",
      "id_token": "xxx",
      "authuser": "0",
      "prompt": "consent",
      "version_info": "xxx"
    }
  }
}

Suddenly unavailable, still available yesterday…
Can anyone tell me what’s the problem?
Thanks for help!

@Abigail Thanks for your recent post.

Which region are your user located getting this error ?

@Abigail You need to share more details about your issue for us to assist you.

@Abigail Can you confirm the issue was happening only on Devnet? If so, our team mentioned there was a temporary maintenance and you should not face the issue anymore.

I haven’t created Mainnet yet, so it’s only on Sapphire Devnet. And this problem has been restored after some time(about an hour). That’s great. Thank you all.

1 Like

Thanks for confirming. You should not face any further issues on Devnet or Mainnet.

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