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i installed 7.3.1 but since last weeks a lot of client complaint with
invalid login session

@steve.b Welcome Aboard!

Sorry to hear your users are facing issues logging in.

Could you please let us know which region are the users facing this issue located at?

Please provide the below details as well:

  1. Web3Auth network (Sapphire, Cyan, Ayqua, etc…)
  2. Verifier and Verified ID details
  3. Wallet address (if possible)
  4. Which SDK are you using

@steve.b Were you able to see my previous message? Please share the details to troubleshoot further.

@steve.b As discussed on our community call, we understood this is happening with users based out of the Middle East and your Dapp is on Mainnet network.

Please feel free to share the network logs on this thread if you encounter the latency when logging in via Google on your Dapp.

If you can share a video recording of the issue as well, you may do so by navigating to the left hand side Menu. Scroll down to find Messages > Inbox . I have sent you a DM as well in case you wish to share any information privately.

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