For my app don't receive email with 6 digit code

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the same issue of this topic User connecting with email do not receive 6 digit validation email

it’s verry complicated for my client.

dapps : https://marketplace.oval3.game/
when use the email connect with the gmail address, doesn’t receive the email code digit.

1 Like

@givxgivx Welcome Aboard!

Unfortunately, I am unable to replicate the issue you are facing? Can you provide some sample email addresses for which the issue is happening.

You cannot have more than 2 unverified emails per 24 hours. An IP cannot request more than 2 emails per 5 mins.

Potentially in your tests you can use multiple accounts under the rate limits.

Please provide the package.json file to check the versions you are using.

for example givxgivx@gmail.com

“You cannot have more than 2 unverified emails per 24 hours. An IP cannot request more than 2 emails per 5 mins.”

If my client block for all users ???
it’s not à good solution.

I have many users today it’s not possible to use account.
Already 2 weeks, it’s verry urgent.

"@web3auth/base": "^7.0.1",
"@web3auth/modal": "^7.0.3",
"@web3auth/single-factor-auth": "^7.0.1",
"@web3auth/torus-wallet-connector-plugin": "^7.0.1",
"@web3auth/web3auth": "^2.1.3",

it’s only the problem when use gmail address, other i receive immediatly

@vjgee, especially since it worked before, and overnight it no longer works

Can you check now? I am able to see the verification emails arriving. Please find the logs below:

I actually have 3 emails that arrived today but a lot of time later. other emails arrive instantly. And when the code arrives it is to longer good because it has expired.

Hi @vjgee - Romain, Project Manager here.

I just tried to login with my gmail address and I still don’t receive the email.

As givxgivx mentioned, the layout of the passwordless.web3auth.io page changed on Dec 22nd.

What we used to have before when receiving the emails:

What we have now, not receiving emails:

Keep in mind that this issue only affects @gmail.com email addresses.

This bug deeply impacts our operations. The app we used web3auth on has 1,000+ active wallets with more than $100K+ funds stuck on wallets. Our customers have been complaining for 2 weeks that they can’t access their funds. I hope your and your team understand the criticality of the issue and can solve it asap.

Thanks,

Romain

The latest version v7 is packed with essential updates, enhancements, and some pivotal changes to further ease your development process. You can read more here

We recommend to use only the latest version i.e. Web3Auth v7 as v6 is already deprecated on 31st December 2023 ,

You are using an older version of the SDK. Please upgrade to the latest version and share your feedback.

Yes, as per the feedback from users we have introduced an alternate flow. You can specify this in extraLoginOptions , flow_type as code or link , as per your choice.

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It’s already version 7.0.3
and i my code i have only this

this.web3auth = new Web3Auth({
      clientId,
      chainConfig,
      authMode: "DAPP",
    });

    this.openloginAdapter = new OpenloginAdapter({
      adapterSettings: {
        network: web3Network as "mainnet" | "testnet",
        uxMode: "redirect",
        whiteLabel: {
          appName: "Oval3",
          defaultLanguage: "en",
          mode: "dark", // whether to enable dark mode. defaultValue: false
        },
        clientId,
      },
      loginSettings: {
        mfaLevel: "none",
      },
    });

Latest version is 7.2.1 https://www.npmjs.com/package/@web3auth/no-modal

i already use 7.2.1
i have update all package, and the same issue and the same modal.

Please share the package.json file

and i use with modal, not mode no modal.

All your packages being used are outdated

Firstly, @web3auth/web3auth is deprecated, and @web3auth/modal is being used now, Please remove @web3auth/web3auth from your package.json file if you still have it.

@web3auth/base": “^7.2.1” @web3auth/base - npm
@web3auth/modal": “^7.3.0”, @web3auth/modal - npm
@web3auth/single-factor-auth”: “^7.2.2”, @web3auth/single-factor-auth - npm
@web3auth/torus-wallet-connector-plugin”: “^7.2.1”, @web3auth/torus-wallet-connector-plugin - npm

You have selected the category as No Modal SDK when creating this thread. Going forward, choose the correct category.

Sorry for the wrong category.
It’s solve for me thanks.

1 Like

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