To be transparent, keys generated with that old SDK may no longer be recoverable due to architectural changes and long-standing deprecation.
maharshi A lot of users are currently unable to access their accounts. If there’s any way you could assist us in recovering these accounts, we’d greatly appreciate it.
We’re also in the process of migrating to a new version with updated keys managed through the dashboard, but it’s hard to find stuff a lot of links are broken. Is there any working example for Nuxt 3 using the CustomAuth SDK?
Here’s a summary of your request and the relevant details for the support team:
Issue Summary:
You are seeking help to recover keys/accounts for old Zillet users who are unable to access their wallets, possibly due to architectural changes and deprecation of the SDK previously used. You referenced a statement indicating that keys generated with the old SDK may no longer be recoverable.
If you have any details about the legacy SDK or authentication configuration, please provide them here. This will help the support team assess if any recovery options are available.
If you have user addresses or identifiers for affected accounts, please gather them (do not post sensitive info publicly).
Note:
Due to architectural changes and deprecation, it may not be possible to recover keys generated with the old SDK, but the support team will review your case and advise on any possible solutions or workarounds.
Thank you for providing context and for your patience as the team investigates this issue. If you have any additional technical details or user reports, please add them to this thread.
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
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