How to recover my Wallet?

[Nardz]

I’m having trouble accessing my wallet. I used a social login to connect my wallet. I used my Gmail. Do you have any tips? I have already asked for help on Discord but I still don’t have received any response.

[w3abot]

Hi there! I’m sorry to hear that you’re having trouble accessing your wallet. I can help summarize your issue for our support team.

User Details:

• Email: airdropaddict2020@gmail.com
• Issue: Trouble accessing wallet using social login (Gmail)

Additional Information:

• Steps Taken:
  • Asked for help on Discord
• Image Provided: Attached screenshot

It sounds like you’ve already taken some good steps to try to resolve the issue. Unfortunately, I can’t guarantee immediate help, but I recommend ensuring your social account (Gmail) is active and that you’ve checked your email for any recovery attempts.

If possible, keep an eye on both your inbox and spam folder for any responses. If you have any additional details, such as error messages or if you’ve tried any specific methods for recovery, feel free to share. This can help us provide a better solution!

Your request will be tracked by our support team, and they should get back to you shortly. Thank you for your patience!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

[Nardz]

Who should I dm for support? any body can help?

[Nardz]

can you help me sir? @shahbaz can I dm you my gmail?

[Nardz]

can you help me fix my dashboard also? @vjgee the same thing you did for this?

Cannot Login, It asks for a 2-factor login that I don't recognize

https://dashboard.web3auth.io/organization/Otehrworld we cannot enter here

[Nardz]

can you help me fix my dashboard? @Ayush ? my social login is Gmail : airdropaddict2020@gmail.com

[kabboalamin10]

I’m sorry cause I’m bew users

[Nardz]

@maharshi ashi can you do me a favor can you help me fix my dashboard also? the same thing this?

Cannot Login, It asks for a 2-factor login that I don't recognize

[image] Oh I can finally get in, thank you. However, it forces me to set up 2FA, but I can’t set it up any other way than on my device?

[Nardz]

I hope you can help me @maharshi

[Nardz]

@maharshi @Ayush please help me to access my dashboard

[maharshi]

Hey,

Can you please click on the Recovery Phrase option? You’ll find details on where the recovery phrase was originally sent. Try searching your email inbox for the subject “Your Web3Auth backup phrase”.

If you’re unable to find the email, unfortunately, as a non-custodial solution provider, we do not store or reset MFA credentials. There is no way to recover the account without the backup phrase. Let us know if you have any other questions.