I am not able to login on https://web3auth.io/ it giving this login unsuccessful every time

Help - Plug n Play
1

i am not able to login on https://web3auth.io/
it giving this login unsuccessful every time i try in 2-3 system and 2-3 internet provide but same issue
But on VPN server it working, i connect US ip VPN and it working
my ip. is base on. india, surat ,

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2

Hi Divyesh,

Thanks for reaching out! I understand you’re facing issues logging into Web3Auth. Let’s gather the necessary details to assist you better.

Here are the details we’ve got so far:

  • SDK Details: Plug n Play
  • Issue: Unable to log in; receiving “login unsuccessful” message.
  • Platform: Accessing from India (Surat), with the issue being resolved when using a US IP VPN.

Could you please provide the following additional information to help us troubleshoot further?

  • SDK Version Number:
  • Web3Auth Initialization & Login Code Snippets: (if available)
  • Browser Console Screenshots: (if you haven’t attached them already)

Also, if this issue relates to a custom authentication provider, please share:

  • Verifier Name:
  • Method of Login:

This information will help our support team diagnose the issue more efficiently.

Looking forward to your reply!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.