I am not receiving the verification code in my email

Help - Plug n Play
1

Please help me in resubscribing web3auth email to get codes. My email is myiqoo2k22@gmail.com and i need it urgent for verification.

2

Thank you for reaching out, Subhadeep. I understand you are not receiving the verification code in your email (myiqoo2k22@gmail.com) while using Web3Auth Plug n Play (PnP) integration, and you need urgent assistance.

Here’s a summary of your issue for the support team:

Issue Summary:

  • SDK Details: Plug n Play (PnP) Web3Auth
  • Platform: Not specified, but likely Web (React/Next.js) based on documentation context
  • Issue: Not receiving the verification code via email for authentication
  • Email Affected: myiqoo2k22@gmail.com
  • Urgency: High (user needs urgent access)

Next Steps & Suggestions:

  1. Check Spam/Junk Folder: Sometimes, verification emails can end up in spam or promotions folders. Please check there as well.
  2. Email Delivery Delays: Occasionally, there may be a delay in receiving the code. Wait a few minutes and try resending the code.
  3. Email Blocklist: Ensure that your email provider isn’t blocking emails from Web3Auth. Adding noreply@web3auth.io (or similar) to your contacts can help.
  4. Multiple Attempts: If you have tried multiple times and still haven’t received the code, please confirm:
    • Are you using any custom email provider or is this the standard Web3Auth passwordless email login?
    • Are you seeing any error messages or logs in your browser console? If yes, please share a screenshot or the error message.

If possible, please provide:

  • The exact flow you are using (e.g., login via modal, direct email input, etc.)
  • Any relevant code snippets for Web3Auth initialization and login (if you are the developer integrating this).
  • Browser console screenshot if you are seeing any errors.

For reference, here’s the Web3Auth Email Passwordless Documentation for troubleshooting steps.

The support team will review your case and assist further. If you provide the additional details above, it will help expedite the process.

Thank you for your patience! If this is urgent and you are a developer integrating Web3Auth, please let us know your integration environment (React, Next.js, etc.) and SDK version for faster troubleshooting.

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

1 Like
3

@maharshi can you help me regarding this asap.

4

I am using direct email login (password less).