Inquiries about the Web3auth connection screen

Please provide the following details too when asking for help in this category:

Inquiries about the Web3auth connection screen

  1. Inquiries about screen customization
    My existing service could not be customized to the web3auth phrase and loading screen that appear at the bottom of the web3auth connection screen,

Reference : User Flow Screens | Documentation

Compare to other services (UPTN Station)
Loading screen, removing the web3auth phrase at the bottom, and customizing the screen

Q1-1. Please let me know the difference between the two services.
Q1-2. Currently, we are using Web3auth Pricing [Basic], but if we use Web3auth at the price of Web3auth Pricing [Growth], is it possible to customize it?

ㅁ My Service



ㅁ UPTN


  1. App speed
    My existing service takes a lot of time to complete the connection when connecting to Web3auth.
    In the case of other services (UPTN Station), the web3auth wallet connection speed is faster than my service.

Q2-1. Currently we are using Web3authpricing [Basic], but if we use Web3auth at the price of Web3authpricing [Growth], can we use the speed of connecting to the web3auth wallet faster?

Reference :


  • SDK Version:
  • Screenshots of error:
  • Related to Custom Authentication? Please provide the following info too: (Optional)
    • Verifier Name:
    • JWKS Endpoint:
    • Sample idToken(JWT)

Please provide the Web3Auth initialization and login code snippet below:

Hi there, thanks for the questions

Q1-1. Please let me know the difference between the two services.
You’re using plug and play, our “hosted” solution that involves our UI. UPTN Station is using core kit. More here: Plug and Play vs Core Kit | Documentation

Q1-2. Currently, we are using Web3auth Pricing [Basic], but if we use Web3auth at the price of Web3auth Pricing [Growth], is it possible to customize it?

Answered above.

  1. App speed
    My existing service takes a lot of time to complete the connection when connecting to Web3auth.
    In the case of other services (UPTN Station), the web3auth wallet connection speed is faster than my service.

UPTN is using a custom network designed for Korea on our enterprise plan, I assume that you’re building from there. Would advise for you to swap to core kit and use sapphire, its speeds are much faster than the network you’re currently on.

Q2-1. Currently we are using Web3authpricing [Basic], but if we use Web3auth at the price of Web3authpricing [Growth], can we use the speed of connecting to the web3auth wallet faster?

In general swapping to Enterprise will allow us to provide you more customized support and advise you through development/launch. All networks are availble to you regardless except custom private networks

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