Login failure after upgrading to Growth plan

[kishore]

This is the same as Growth plan error 1003 - The current subscription plan is base

Soon after upgrading from base plan to growth plan, the existing project which is live is no longer working. I tried creating a new project and that works fine but the wallet address generated is different. So, the app is basically locked out for all users who are not logged in already. Urgent help is appreciated.

Client Id: BCT5VirWNrzc7KFWKVVJb-eYKr8rgV61MCHY21xbuUkN0UDCxn13UXqC8QdwovH-BnyxJ2m15Uh5LmrRHF_-upw

[w3abot]

Hello Kishore Kumar!

Thank you for reaching out regarding the login issue you’re experiencing after upgrading to the Growth plan. I understand how urgent this is for you, especially since your app is locked out for users who are not logged in.

Here’s the information I’ve gathered to assist the support team with your issue:

• SDK Details: Help - Plug n Play
• Issue: Login failure after upgrading to Growth plan
• Client ID: BCT5VirWNrzc7KFWKVVJb-eYKr8rgV61MCHY21xbuUkN0UDCxn13UXqC8QdwovH-BnyxJ2m15Uh5LmrRHF_-upw
• Reference Link: Growth Plan Error 1003

To better assist you, could you please provide the following additional details?

1. SDK Version Number: (if available)
2. Platform: (e.g., web, mobile, etc.)
3. Web3Auth Initialization & Login Code Snippets: (to understand your implementation)
4. Browser Console Screenshots: (if there are any error messages)

This information will help us pinpoint the problem and provide a quicker solution for you!

Looking forward to your reply!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

[kishore]

Please find the requested information:

1. SDK Version Number: 8.12.4
2. Platform: web
3. Web3Auth Initialization & Login Code Snippets:

package.json:
    "@web3auth/ethereum-provider": "^8.12.4",
    "@web3auth/modal": "^8.12.7",
    "@web3auth/no-modal": "^8.12.4",
    "@web3auth/openlogin-adapter": "^8.12.4",
    "@web3auth/web3auth-wagmi-connector": "^6.0.0",

export const createWeb3AuthConnector = (loginHint: string) => {
  const privateKeyProvider = new EthereumPrivateKeyProvider({
    config: { chainConfig },
  });

  const web3AuthNoModal = new Web3AuthNoModal({
    clientId: process.env.NEXT_PUBLIC_WEB3AUTH_CLIENT_ID as string,
    enableLogging: true,
    web3AuthNetwork: process.env.NEXT_PUBLIC_WEB3AUTH_NETWORK as OPENLOGIN_NETWORK_TYPE,
    privateKeyProvider,
  });

  web3AuthNoModal.configureAdapter(new OpenloginAdapter({
    adapterSettings:{
      uxMode:'redirect',
      redirectUrl:process.env.NEXT_PUBLIC_BASE_URL
    }
  }),);

  return Web3AuthConnector({
    web3AuthInstance: web3AuthNoModal,
    loginParams: {
      loginProvider: "email_passwordless",
      extraLoginOptions: {
        login_hint: loginHint,
      },
    },
  });
};

4. Browser Console Screenshots:
   
   

[maharshi]

Hey @kishore,

Could you please share your client ID from the app? Also, kindly provide a screenshot of your dashboard showing the same client ID in the project associated with the account upgraded to the Growth plan.