Login is not working

Help - Plug n Play
1

Currently when users are trying to login by web3auth we are facing the following error:

ERROR CODE: {“code”: -32603, “data”: {“cause”: null}, “message”: “Non-200 status code: ‘401’”, “stack”: “Stack trace is not available.”}

We are using react native environment and we are facing this problem from the last 2hours. Please provide support as fast as you can.

2

Hi 체인위드-dev,

Thank you for reaching out and providing details about the issue you’re encountering.

From the error message you shared, it appears that the problem might be related to an unauthorized request (HTTP status code 401). This usually means that the authentication credentials provided are either incorrect or missing.

To help the support team assist you more effectively, could you please provide:

  1. Web3Auth Initialization & Login Code Snippets: This will help us understand better how Web3Auth is being set up in your React Native environment.
  2. Verifier Name: If you are using a custom authentication provider, please share the verifier name.

In the meantime, you might want to double-check your authentication configurations, ensuring that all credentials and URLs (like the JWKS endpoint) are correctly set up.

For more guidance, you can also look at Web3Auth’s React Native documentation for configuration examples.

Thank you for your patience, and let me know if you need further assistance!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

3

i share SDK versions

“@web3auth/ethereum-provider”: “^9.7.0”,
“@web3auth/no-modal”: “^9.7.0”,
“@web3auth/openlogin-adapter”: “^8.8.0”,
“@web3auth/react-native-sdk”: “^6.0.0”,
“@web3auth/solana-provider”: “^8.0.1”,

4

This is causing a major issue with our service right now, so I’d really appreciate a quick response.

5

This is fixed now. Thanks for reporting

6

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