Login issues when login

[mangyudhhh]

when i login using google user must provide password and recovery phrase that i never get or setting

when i read this article

Cannot Login, It asks for a 2-factor login that I don't recognize

const Web3AuthProvider = () => { const [web3Auth, setWeb3Auth] = useState<Web3AuthNoModal | null>(null) const [isWeb3AuthMount, setIsWeb3AuthMount] = useState(false) const [provider, setProvider] = useState<IProvider | null>(null) const [signer, setSigner] = useState<Signer | null>(null) const initializeWeb3Auth = async () => { try { const web3authInstance = new Web3AuthNoModal({ clientId: Config.WEB3_AUTH_CLIENT_ID, chainConfig: Config.chainConfig, w…

i hope u help me to reset device and get backup Recovery phrase

[w3abot]

Hi nov1talia!

I see you’re dealing with a login issue using Google where it’s unexpectedly asking for a password and recovery phrase. Let’s work through this!

Based on your input, you’re using the Plug and Play OAuth integration from Web3Auth. It seems like you’re facing a 2-factor login situation that you haven’t set up. Here’s a way you can troubleshoot this:

1. Device Reset: To reset the device, you might need to clear any stored settings or cached data in the Web3Auth settings. For detailed guidance, you could refer to the Web3Auth Developer Documentation under device management.

2. Backup Recovery Phrase: If you don’t have a recovery phrase, it’s crucial to verify that your configuration has been set up correctly to generate and store it initially. Look into the configuration settings used during Web3Auth initialization.

3. Review Code: If possible, please share a snippet of your Web3Auth initialization and login code. This will help in identifying if there are any setup mishaps leading to this issue.

4. JWKS / Verifier Info: If you’re using custom authentication, check your JWKS endpoint and verify it’s correctly configured.

For further assistance, I recommend revisiting the Web3Auth Community article you linked and perhaps detailing your experience there as well, as they have threads specifically for similar issues.

Let me know if you need more detailed steps or information! I’ll be here to help.

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

[maharshi]

Hey,

Can you please click on the Recovery Phrase option? You’ll find details on where the recovery phrase was originally sent. Try searching your email inbox for the subject “Your Web3Auth backup phrase”.

If you’re unable to find the email, unfortunately, as a non-custodial solution provider, we do not store or reset MFA credentials. Alternatively, you can try restoring access by other methods available like recovery password or another social login. If that is not available or misplaced, there is no way to recover the account without them. Let us know if you have any other questions.