I’m trying to login to my Tea Protocol account. But after successful Google sign-in it ask me “New device detected - Verify with one of the following to continue”. But the issue is that i’m unable to remember the password. It was auto generated and not saved anywhere. Nor i have recovery backup keys and confirm device option not working as well. Please help me
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Hi Awa! I’m here to help you with your login issue.
From your message, it seems like you’re facing a challenge with a “New device detected” verification after successfully signing in with Google on your Tea Protocol account. I can understand how frustrating that must be, especially if you can’t access the auto-generated password or recovery options.
To assist you effectively, the support team may need some additional information:
- SDK Version Number: If you have this information handy, please share it.
- Platform: Are you using Web3Auth on a web, iOS, or Android platform?
- Web3Auth Initialization & Login Code Snippets: If you have any code snippets related to your login implementation, sharing those can help pinpoint the issue.
Also, if you have any screenshots of the browser console or the error message, attaching those would be valuable.
Once I have this information, I can help you further or ensure it gets to the right team! In the meantime, if you remember any details about recovering your account through Google, that might also help.
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
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Me too, i have the same problem.
Me too I have the same issue why trying to login to my tea protocol. The only thing I know is I change to new system so I’m trying to login with this new one is giving me this you issues
pls i am facing the same issue i need help
Sure, we will send you the details in your DM.
Almost 1 month passed when i filled the form and no response. Do something