"New Device Detected"

Help - Plug n Play
1

I am experiencing difficulties with the login process for the Bread & Butter app when using my Google credentials. I am consistently prompted with a “new device detected” notification, even though I have not logged in from a different device. I have attempted to resolve this by clearing my browser cache, but the issue persists. I am unable to recall the specific phrase or password associated with this login.

Url Dapp = BreadnButter - Post, Comment, Get $BUTTER!

IMG-20241129-WA0000
IMG-20241129-WA0000872×840 49.3 KB

2

Hi there! Thank you for reaching out about the issue you’re facing with the Bread & Butter app.

Here’s a summary of the details you’ve provided for our support team:

To assist the support team in resolving your issue, could you please provide the following additional information?

  1. Web3Auth Initialization & Login Code Snippets: If you have any, please share them to understand how the integration is set up.
  2. Browser Console Screenshots: If you see any error messages, those would be helpful.
  3. Verifier Name and Method of Login: Can you confirm if you’re using a custom authentication with Google?

Once we have these details, we can dive deeper into the problem. Thank you for your patience, and we’re here to help!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

3

“Web3Auth Initialization & Login Code Snippets”
I don’t know where I m can see that

“Browser Console Screenshots”
Nothing Error

“Verifier Name and Method of Login”
Login with google