I’m the founder of 5 OUND UG (since April 1st, 2025), and we’ve successfully integrated Web3Auth including the whitelabel feature under the account teo@5ound.de. Our official launch is now scheduled for May 1st, 2025, and everything is ready after extensive testing.
Since we’re not generating revenue until October 1st, 2025, every cent counts in this startup phase.
Would it be possible to enable the whitelabel feature at a reduced rate – or even free – until then?
We’d love to maintain the professional user experience Web3Auth provides, and once revenue starts, we’re happy to switch to a full paid plan.
Thanks so much for your support! Roschdi – 5 OUND UG
Thanks for reaching out and congratulations on your upcoming launch! It’s great to hear about your successful integration of Web3Auth’s whitelabel feature.
I’ve noted your request for temporary, reduced, or complimentary access to whitelabel support under your account (teo@5ound.de), given your startup phase and revenue timeline (launching May 1, 2025, monetizing from October 1, 2025).
While the support forum focuses on technical integration, your message will be passed along to our business and partnerships team for review. For such requests, it can also be helpful to contact our sales team directly for faster assistance with custom pricing or startup support.
We appreciate your enthusiasm for Web3Auth and your feedback on how the whitelabel feature adds value to your user experience. We’ll be in touch soon!
Best regards,
The Web3Auth Team
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
Thank you so much for the quick response – I really appreciate it, especially in this crucial phase. Just knowing that my request was seen and forwarded already gives me a great feeling. Looking forward to hearing more and thanks again for your support!
Start by creating your project on sapphire_devnet. It’s perfect for testing and early growth since all features are available for free.
Once you start generating revenue or get closer to your official launch, you can switch over to a project on sapphire_mainnet.
Just so you know — sapphire_devnet is great for development, but not ideal for production in the long run. It does go through maintenance sometimes, and there can be key rotations too, which may cause loss of funds.
A lot of projects plan it this way:
→ Use sapphire_devnet while they’re testing and growing.
→ Then, before going live, migrate everything to sapphire_mainnet, and manually help users move funds (if needed) with a clear deadline.
But if you need to have the top notch availability of sapphire_mainnet network, please reach out to the sales team at this page. This is more of a developer forum so I have tried to give you a way based on that. For rebates, they might be the best folks to get in touch with.
It’s great to hear about your successful integration of Web3Auth’s whitelabel feature.