I am facing an issue with my X account linked to my account here. My X account has been banned, and as a result, I am unable to log in to any projects that were previously associated with it. Additionally, I have lost access to the account due to the ban and have no way to recover it.
I kindly request your assistance in deleting this linked X account from your platform to avoid any future issues. If there are any additional steps required from me, please guide me accordingly.
Thank you for reaching out and providing clear details about your issue.
Summary of Your Request:
Issue: Your X (Twitter) account (gratissimapro@gmail.com) linked to your Web3Auth account has been banned, and you have lost access to it. You are requesting the deletion of this linked X account from Web3Auth to prevent future login or recovery issues.
Next Steps:
For sensitive account actions such as unlinking or deleting a social login (like X/Twitter), Web3Auth support will need to verify your identity and ownership of the account for security purposes.
Typically, you may be asked to provide additional verification via your registered email or other recovery factors set up in your account.
If you have access to the Web3Auth Account Dashboard (https://account.web3auth.io), please check if you can manage or remove the X account as a recovery/login factor directly from there. The dashboard allows users to manage connected social accounts and recovery factors.
What Happens Next:
A Web3Auth support team member will reach out to you (likely via the email associated with your account) to guide you through the secure verification and unlinking process.
No further technical details are required from your side at this point unless requested by the support team.
If you have any other recovery factors set up (such as email, authenticator app, or recovery phrase), please ensure you have access to those, as they may be used during the verification process.
Thank you for your patience—your request is being tracked and will be handled securely by our support team. If you have any urgent concerns, please let us know!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
