Resubscribe email

Help - Plug n Play
1

I have accidentally unsubscribe my account from gmail when i was trying to unsubscribe multiple promotional email in bulk.
I can’t received any code now for login.
Please help me to get it solved, email is:Sulaimanmubarak1@gmail.com

2

Hi Mubarak, thank you for reaching out and explaining your situation.

Summary of your issue:

  • You accidentally unsubscribed your Gmail account (Sulaimanmubarak1@gmail.com) from Web3Auth emails while bulk-unsubscribing promotional emails.
  • Now, you are unable to receive the login codes required for authentication via Web3Auth Plug n Play (PnP).

What’s happening:
If you’ve unsubscribed from Web3Auth transactional emails, you won’t receive the OTP or login codes needed for passwordless authentication, which blocks your login process.

Next Steps:
Unfortunately, this is not something you can resolve from your end directly. The Web3Auth support team will need to manually resubscribe your email or restore your ability to receive authentication emails.

What you can do now:

  • Please keep an eye on this thread; the Web3Auth support team will review your request and assist you with resubscribing your email.
  • If you have any additional details (such as when you unsubscribed or any error messages you see), please share them here to help the team process your request faster.

Reference:
For more information about passwordless authentication and recovery, you can review the Web3Auth MFA documentation.

If you have any urgent requirements, please let us know, and we’ll flag your request for priority support.

Thank you for your patience!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

3

I really need to get it back as I’ll need otp to log in an urgent request

4

Kindly Help me resolve it

5

I have informed the engg team about this, will keep you informed when it’s resubscribed.

6

Thank you so much as you help

7

Please, it has been a day now

8

Please, check now. It’s subscribed again.

9

Yes, thank you. It worked