ReSubscribe my Web3auth Email

Web3Auth Community General
1

Good day, I accidentally unsubscribe my account. I can’t received any code now. Please help me solved, email is: erdv0711@gmail.com

2

Hi @MbC Jaguar,

Thank you for reaching out! I understand you accidentally unsubscribed your email (erdv0711@gmail.com) from Web3Auth and are no longer receiving authentication codes.

Here’s what you need to know:

  • Web3Auth email authentication (passwordless login) uses a third-party email provider to send codes.
  • If you unsubscribed or marked these emails as spam, you’ll stop receiving the codes needed for login.

What to do next:

  1. Check Your Spam/Junk Folder: Sometimes, emails may end up there. If you find any, mark them as “Not Spam.”

  2. Resubscribe to Emails:

    • Open a previous Web3Auth authentication email.
    • Look for an “Unsubscribe” or “Manage Preferences” link at the bottom and try to re-subscribe.
    • If you can’t find any old emails, you may need to wait for support intervention.

  3. Whitelist the Sender:

    • Add the sender’s email address (usually something like noreply@web3auth.io or similar) to your email contacts or whitelist.

  4. If you’re still not receiving codes:

    • Reply here confirming you’ve tried the above steps.
    • The Web3Auth support team will need to manually re-enable email delivery for your address.

Note: For privacy and security, please avoid sharing sensitive information publicly. The support team will follow up as needed.

If you have any more details (such as the app you’re using, or screenshots of the unsubscribe message), please share them privately if possible.

Let us know once you’ve tried the above, and we’ll help get your access restored!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours

3

Hello. I’ve tried all the given steps above still I can’t received any code. Please help. Thank you.