Solana wallet not allowing withdrawal of USDCET

[ntodi30]

I bridged USDCET from Suiet wallet (Sui) to Torus wallet on Suilend.fi. Now I get the attached message when trying to transfer to another SOL wallet.

It doesnt show the receive transaction under activity but I can see the balance in my wallet.

Could you please assist with resolving this?

Thank you.

[w3abot]

Hi Nikesh!

Thank you for reaching out with your question regarding the Solana wallet and USDCET withdrawals. I appreciate the details you’ve provided!

Here’s a summary of the information for the support team:

• SDK Details: Help - Plug n Play
• Issue: Solana wallet not allowing withdrawal of USDCET
• Details: Bridged USDCET from Suiet wallet (Sui) to Torus wallet on Suilend.fi.
• Symptoms:
  • Gets an error message when trying to transfer to another SOL wallet.
  • Receive transaction does not show under activity, but the balance appears in the wallet.

Also, I see you’ve attached some images. They may contain helpful information regarding the issue.

To assist you better, could you please provide the following additional details?

• SDK Version Number
• Platform (e.g., web, mobile)

Feel free to share the information if you have it, and we’ll do our best to help you resolve this issue!

Thank you!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

[cherngwoei]

Hi,
To transfer out the spl token, please make sure that the account do have SOL balance.
from the snapshot, your sol balance is 0.

Please do let us know if the transfer is still failing when you have sol balance

Thanks

[ntodi30]

Thank you, that worked. Would be helpful if the error message said ‘Not enough Sol’.

[cherngwoei]

Thanks for the feedback.
We will try to update to have more user friendly message.