Sudden change in wallet address on Mumbai Testnet

Our users encountered an unexpected issue a few days back when enabling 2FA for wallet. Upon login, Web3Auth assigned them a new wallet address, contrary to their previous login sessions. This sudden change raises concerns for our test environment.
Note: Users have used the same login method and credentials. ClientId is the same on our DApp

I urgently need clarification on the following:

  1. Wallet Address Change with 2FA: Why did enabling 2FA lead to a new wallet address?

  2. Compulsion of 2FA Setup: Initially, used to get a setup later option for 2FA, but this time there was no choice. why is that?

  3. Criteria for New Wallet Address: Could you please outline the criteria triggering a new wallet address generation?

Your prompt assistance is highly appreciated.

@khemraj Welcome Aboard!

Your issue is under review and we will get back with further updates.

Can you please share your Dapp URL to check this behavior?

  • Which SDK & version are you using?
  • Which framework are you using?
  • Can you check the environment for your verifier in your Dashboard has been linked to a project and the web3AuthNetwork parameter in your code to be the same as the environment setup for the project?
  • Share your entire implementation code
  1. Wallet addresses will not be impacted due to 2FA
  2. This depends on the mfaLevel parameter . If it is set to default: the MFA screen will be presented every third login. More information here
  3. Web3Auth accounts are scoped to applications (clientId). The other reasons are:
  • Different verifiers being used
  • Different client ids
  • Different networks
  • Different social logins (email passwordless and google is not same)
  • Torus wallet accounts are different from Web3Auth accounts.

You may refer to the below documentation for any further information:

I am using modal sdk - v5. Can upgrading SDK version affect existing addresses?

Updrading SDK will not affect the wallet addresses. Please find the migration guide below:

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