Transferring Project Ownership From Old Email to New

Help - Plug n Play
1

Hi everyone, I need to transfer my project ownership from my old email to new email, and I dont have access to my old email. What can I do?

2

Hi Elijah, thanks for reaching out!

Since you no longer have access to your old email, transferring project ownership will require some manual assistance from the Web3Auth support team for security reasons.

Here’s what you can do:

  1. Please email support@web3auth.io from your new email address. In your email, include:

    • The name of your project(s).
    • The old email address associated with your Web3Auth account.
    • Any details or proof of ownership you can provide (for example, billing information, project IDs, or screenshots from your dashboard).

  2. For security, the support team may ask you for additional verification to ensure the request is legitimate.

You can also review the official documentation on account and project management here: Web3Auth Dashboard Guide.

Let us know if you have any more questions or need help with the process!

Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours