Unable to downgrade to Basic Plan?

Help - Plug n Play
1

Hello,
we requested by email to downgrade from Scale to Base plan 1 weeks ago, we are still waiting the change.

2

Hey @thienphuoc.huynh can you please share the email address or client id of Web3Auth in DM, so we can check it out.

3

Hi, my email

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Pls help me check

4

hi @Ayush , any update ?

5

Hey @thienphuoc.huynh your request have been correctly processed, and you won’t be charged from today.

6

thank you very much @Ayush

7

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