Hi web3auth team, I am unable to log in to my Bless Network account because I can’t receive any log in code in my email. Please Resubscribe my gmail account :tatong017reyes@gmail.com thank you.
Hi Rodelio, thanks for reaching out and sharing your issue!
From your message, it looks like you’re trying to log in to your Bless Network account using Web3Auth’s Plug n Play (PnP) integration, but you are not receiving the login code in your email (tatong017reyes@gmail.com).
Here’s a summary for the support team:
Issue Summary
- Platform/Integration: Bless Network (Web3Auth Plug n Play)
- Problem: User is not receiving the login code via email, unable to log in.
- Email Used: tatong017reyes@gmail.com
Next Steps / Suggestions
- Check Spam/Junk Folder: Sometimes, the login code email may end up in your spam or junk folder. Please check there first.
- Email Delivery Issues: If you still don’t see the code, there might be a delay or a delivery issue. Occasionally, some email providers may block or delay such emails.
- Resubscribe Request: You’ve requested to have your email resubscribed. Please note that Web3Auth itself does not manage user subscriptions or email verification directly—this is usually handled by the DApp (Bless Network) or the email/passwordless provider configured by the DApp developer.
- Contact Bless Network Support: If you’re still unable to log in, it’s best to reach out to Bless Network’s own support team. They can check if your email is blocked or unsubscribed on their end and help you regain access.
For the Web3Auth Support Team
- No code snippets or SDK version provided (end-user issue, not a developer integration issue).
- No screenshots or logs provided.
- Request: User is asking for their email to be resubscribed for login code delivery.
If you are a developer integrating Web3Auth and facing this issue for multiple users, please let us know:
- The authentication method you’re using (e.g., email passwordless, Google, etc.)
- Any relevant configuration or error logs from your side.
If you’re an end-user, please follow up with the DApp (Bless Network) support, as they have access to user management and can assist with email delivery issues.
Let us know if you need further help!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. Web3Auth Developer Office Hours
bro same with me also how to solve
I don’t know how to solve it, it’s been 4 days and I can’t log in I’ve tried everything I can