When asking for help in this category, please ensure you provide the following details:
SDK Version (from package.json):
"@web3auth/ethereum-provider": "^8.12.4"
"@web3auth/modal": "^8.12.7"
"@web3auth/web3auth-wagmi-connector": "^6.0.0"
Platform (e.g., Windows, macOS, Linux):
Browser Console Screenshots:
I am encountering an issue where I need to verify via auth.web3auth.io, but the website doesn’t load.
Previously, I successfully verified using app.openlogin.io, but after upgrading the library to version 8, I can no longer verify using the same browser.
Thank you for providing the details and screenshots. It seems like you’re encountering an issue after migrating your Web3Auth Modal from version 6 to version 8. Let’s make sure we have all the information to help you better.
From your initial message, I have gathered the following:
SDKs & Versions:
"@web3auth/ethereum-provider": "^8.12.4"
"@web3auth/modal": "^8.12.7"
"@web3auth/web3auth-wagmi-connector": "^6.0.0"
Platform: (Please specify if it is Windows, macOS, or Linux)
Issue: Needing to verify via auth.web3auth.io but unable to load the website after upgrading to version 8.
It would also be helpful if you could share:
Your Web3Auth initialization and login code snippets.
Any additional console logs or errors that you might be seeing.
Since you used to verify via app.openlogin.io and it stopped working post-upgrade, there might be changes in the API or endpoints. Checking your code setup might reveal if any settings or parameters need updating.
Please provide the above-mentioned details so the support team can assist you more effectively.
This response was generated by the Web3Auth Bot. A person from the Web3Auth team will come and give a thorough answer to your query as well.
You want to use https://app.openlogin.com/ and not auth.web3auth.io. And as of now you won’t be able to verify the new device on previous device. You can use “Verify with other factors” to verify your account.