Hello, I have such a problem that when logging into the Tea Protocol account, Web3auth just loads endlessly, please help to solve the problem. Thank you.
Hello mellomanka! 
I’m here to help you out.
From your description, it seems there’s an issue with Web3Auth loading endlessly when you try to log into your Tea Protocol account. Let’s gather a few more details to help the support team assist you better:
- SDK Version Number: Which version of the Web3Auth SDK are you using?
- Platform: Are you implementing this on the web, mobile, or any other specific platform?
Additionally, it would be helpful if you could provide:
- Any Web3Auth initialization and login code snippets you’re using.
- A browser console screenshot, if applicable, when the problem occurs.
If you’re using a custom authentication provider, please include details like the verifier name or method of login.
Once we have this information, it will be easier for the team to pinpoint the issue. Thank you for your patience!
Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.
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Hey,
Can you please click on the Recovery Phrase option? You’ll find details on where the recovery phrase was originally sent. Try searching your email inbox for the subject “Your Web3Auth backup phrase”.
If you’re unable to find the email, unfortunately, as a non-custodial solution provider, we do not store or reset MFA credentials. There is no way to recover the account without the backup phrase. Let us know if you have any other questions.