Unable to transfer tokens to Solana address

[edflores8787]

Hello,

I am unable to transfer my tokens to Solana address. My new tokens were purchased from Pinksale using the Torus Solana wallet and claimed accordingly. However, when trying to transfer my tokens to Sol address it will only ‘submit’ and not ‘confirm’ leaving my tokens in
the Torus Solana wallet. I would like to trasnfer them out. The token says ‘Rate Currently Unavailable’.

[TomTom]

Hi @edflores8787,

I’m really sorry to hear about the issue you’re experiencing. Could you please confirm if the problem is still ongoing? I’ll make sure to discuss this with our product team first thing on Monday.

Thank you for your patience and understanding as we work to resolve this. I’m here to help, so don’t hesitate to reach out if there’s anything else you need in the meantime.

[edflores8787]

Hey Tomas,

Yes I can confirm that it is still ongoing. Thank you for your reply and really appreciate the help!
I will check back on Monday to follow up.

Best,

[TomTom]

hi @edflores8787

Sorry for the delay. The issue has been solved. Can you confirm me?

Thanks a lot for your patience

[edflores8787]

Hello,

Yes the issue has been solve. Thanks again!