: Urgent Issues with Bill Payment - Is Anyone Else Affected?

Urgent Issues with Bill Payment - Is Anyone Else Affected?

Hello everyone,

I am reaching out to express a significant concern that has recently come up and which I believe might be affecting several of us in this community. We have been encountering substantial difficulties in making bill payments through our usual method.

@anderson Welcome Aboard!

Thanks for reporting this. Sorry to hear you are facing difficulties with payments.

Please send an email to billing@web3auth.io for security reasons including the below mandatory information:

Team/Organisation name + Admin Email ID
Your Billing plan (i.e. Growth, Scale or Enterprise)

In the meantime, I will let our Billing team know about this as well.

Thanks for your cooperation.

@anderson Our billing team had reached out to you via email to resolve your issue.