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22

@vjgee can you please give me the config for both basic & growth plans…

23

If you are using Sapphire Mainnet, your plan needs to be Growth or above to use the uiconfig parameter .

For Base plan, the network you can use is only testnet or sapphire_devnet and you can retain the uiconfig parameter.

24

@vjgee everything is working with the current config as well…but I got the above-mentioned error… I don’t think it is because of config… what I think… it is more related to session or something… can you please look into this…

25

You still have not answered on what plan you are ?

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This is the error which indicates there is an issue either with Whitelisting on the dashboard or incorrect ClientID being used. Can you check that?

Also, try upgrading the SDK to the latest version 7.3.2 for all of these.

Torus Wallet Connector plugin has been deprecated as well , so that won’t work. https://web3auth.io/docs/sdk/helper-sdks/plugins/evm-wallet

27

Hi @vjgee We have base plan

28

With Base plan, you cannot use sapphire_mainnet. Can you share the screenshot of the projects you have setup on your Dashboard?

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@vjgee

30

@psaini.php

You need to change SAPPHIRE_MAINNET to SAPPHIRE_DEVNET in your code as your project in setup that way and you are on a base plan . Ensure to use the same Client from this project in your code as well. This should fix the issue.

31

@vjgee I did all the changes, lets see

32

@vjgee still getting issues… here are some screenshots.

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33

@vjgee Whenever I am facing that issue… I found the following error always in the browser console…

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34

I see you are using a lot of extensions in your browser which are interfering. Test in Incognito mode without any of the extensions, it is working. Attaching a screenshot where I could connect.

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35

@vjgee this error is not coming very frequently …

36

I cannot replicate this error at all from my side on Google Chrome. It works fine. This error is not related to Web3Auth

37

@vjgee could you please help me to find out the extension that is creating problem? I will share a list of extensions that I am using right now.

Angular DevTools
Awesome Screen Recorder & Screenshot
Clear Cache
EditThisCookie
Google Docs Offline
Grammarly: AI Writing and Gramm
Lighthouse
MetaMask
React Developer Tools
Viewport Resizer
Wappalyzer - Technology profiler

38

@vjgee are you sure… it is not related to web3auth?

39

No, this is out of our scope. Please troubleshoot it from your side or use another browser.

40

I am not getting any error. I have tried multiple browsers as well.

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