Web3Auth OpenLogin Redirect problem

Help - Plug n Play
1

I hope you’re all doing well. I’ve recently encountered an issue with OpenLogin that’s been giving me a headache, and I’m hoping some of you can offer some insight.

Problem Description: When attempting to log in using OpenLogin in Google Chrome, I’m facing an issue. The OpenLogin authentication process doesn’t seem to redirect properly, and I find myself stuck at this URL:

" https://app.openlogin.com/v3/start#b64Params=eyJfcG9wdXBXaW5kb3ciOnRydWV9&_pid=584caa2b6858e7ab0282649d6a2b4da6e199601bf7a5ee96d3f86be45274d86a&_method=openlogin_login
"

Issue Details:

  • This problem only occurs in Google Chrome; other browsers seem to work just fine.
  • It seems like the OpenLogin authentication flow is not redirecting as expected, leaving me stuck at the initial URL.
  • I’ve tried clearing browser cache and cookies, but the issue persists.
  • The problem doesn’t seem to be on the OpenLogin service’s end because it works fine in other browsers.

What I’ve Tried:

  • Clearing browser cache and cookies.
  • Updating Chrome to the latest version.
  • Checking the OpenLogin documentation and forums for any reported issues, but no luck so far.

Questions:

  • Has anyone else encountered a similar issue with OpenLogin in Chrome?
  • Do you have any suggestions on how to troubleshoot or resolve this problem?
  • Could it be related to any recent Chrome updates or settings?

I appreciate any help or insights you can provide. It’s frustrating to encounter browser-specific issues like this, but I’m hoping we can collectively figure this out.

Thank you in advance for your assistance!

Best regards, Sebastian

2

@snmedina91 Welcome Aboard!

Thanks for your detailed post.

The solution for this issue is to upgrade from Openlogin V3 version to the latest Openlogin version for the Torus EVM plugin.

3

Hi @vjgee, I am having a similar issue. I have added the torus plugin and the issue still persists on Chrome browser and Microsoft Edge. However, it works well on Brave browser and Firefox even without the plugin.

4

@ezekaemmanuel1710 Please create a new thread for your issue with the details. Be sure to include the Chrome version and console logs.

5

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