It been 2days been on your Twitter discord complaining why can’t I get into blessed network sent pictures but you are not responding why? .
Hey @neutralace12,
Totally understand the frustration, and I’m here to clarify things for you:
- Twitter DMs aren’t the right channel for support—they’re handled by our marketing team, so your messages there may not have reached the technical team.
- If you’re stuck on the Enter Recovery Phrase screen, we unfortunately can’t assist further. Web3Auth is a non-custodial solution, meaning we don’t store your recovery share and we have no way to resend it.
You might have received an email with the subject line:
“Your Web3Auth backup phrase”
Please search your inbox (and spam/promotions) for it. That’s the only way to regain access.
Here’s a screenshot of what that email typically looks like:
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