New device detected:Users are continuously redirected to the verification page even after completing the verification process multiple tims

“new device detected”
verify with your recovery factor sent to continue

Some of my user keep getting this page , Users are continuously redirected to the verification page even after completing the verification process multiple times.

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Hey @divyesh the verification page comes when user is using a new device, or the local storage has been deleted by the user. Can you please share the version you are using? It seems like you are using a very old version of the SDK, and we have already announced the deprecation notice. Please check it, and update accordingly.